Frequently Asked Questions
Have a question? We have an answer. If we haven't answered your question below, please reach out to us so that we can assist you. Give us a call at 204-633-8833
Frequently Asked Sales Questions
A: Most of the time, yes as Gauthier Buick GMC has Manitoba's best selection of both new and used vehicles. If not, one of our sales consultants will ask more questions to determine your needs and find the perfect vehicle for you. We would be pleased to help you place a factory order or search the market to find it!
A: The ordering process is very straightforward:
- Visit a Sales Consultant at Gauthier Buick GMC, who will work through our ordering process. In this stage you will pick your model, exterior colors and interior finishes, options and other details such as accessories.
- Leave a deposit with us and your order will be placed.
Your Sales Consultant will keep you posted as your order comes close to completion. When it arrives, you will meet with your Consultant to make all arrangements for financing as well as your delivery.
A: Depending on the year of your vehicle, we can get up to 96 months on approved credit.
A: The interest rate is determined by the bank depending on your credit. We price our vehicles high at 8.99% so that you are set you up for success when you go into the finance office. That way, if we can get you a better rate, you potentially get lower payments versus if we did the opposite.
A: Yes, all the loans are open and can be paid in full at any time with no penalty. If you want to make any extra payments or pay the loan out, please make arrangements with the lender.
A: Yes, it is, however, we do our very best to earn your business. How can we make it make sense for you?
A: Short answer: We are priced aggressivley to sell vehicles. We'd love to work with you if this is the right fit. Long Answer: At Gauthier Buick GMC, we do something called Value Pricing. That means we price our vehicles to be listed top 3 in the province. In such a competitive market, we aim to save you time and money.
Frequently Asked Service Questions
A: Your VIN is your Vehicle's Identification Number which allows you to pull the vehicle's history, identify the exact vehicle build, and order specific parts and accessories. It can easily be found at the front of the driver's side windshield, or on a sticker inside the driver's side door.
A: OnStar provides crucial assistance if you're involved in an accident in Canada. Here's how OnStar can help:
- Automatic Crash Response: OnStar can promptly alert emergency services when a severe collision occurs, reducing response times.
- Emergency Services: Press the SOS button to connect directly with an OnStar Advisor who can coordinate emergency services to your location.
- Vehicle Location Assistance: OnStar can pinpoint your vehicle's location, aiding emergency responders when you're unable to provide precise details.
- Remote Diagnostics: OnStar remotely assesses your vehicle's condition after an accident, helping emergency personnel evaluate the situation.
- Crisis Assist: During severe weather events or disasters, OnStar activates Crisis Assist, offering emergency support and routing guidance.
A: Boosting a car battery can be safe if proper precautions are taken, such as following the manufacturer's instructions, ensuring compatibility between batteries, and inspecting cables and connections for damage. It's important to observe correct polarity when connecting the cables and to seek professional help if unsure or inexperienced.
A: It depends on the climate you live in, how often you start your vehicle, and how you use your vehicle. If you start noticing signs like your headlights dim and your heater motor slowing down, or your engine having a hard time turning over, it may be time to consider getting a new battery.
A: Tires are actually given a kilometre rating. That being said, there are a few things you can do to get the most out of your tires. These include: - Getting your tires rotated frequently (approximately every 10,000 to 12,000 kilometres. - Ensuring your tires are properly inflated. - Driving on the right tires for the weather - the same properties that make a winter tire optimal in winter conditions will actually prematurely wear the tire in warmer weather. - Parking in the shade. Too much sunshine can cause increased wear.
A: The oil in your vehicle has a very important job; it is used as a heat absorber and a lubricant for the engine. Over time, the oil wears down which reduces its ability to accomplish either task. Even worse, if you completely run out of oil you can cause an incredible amount of damage to your engine. It is important to keep in mind that the oil life monitor is a computer system, and was designed for the climate of California. California’s warmer weather and reduced idle time can, in many cases, inflate the oil life of your vehicle here in Manitoba. For this reason, we recommend that you use the oil life monitor as a guide but also remain diligent about checking your oil and keeping an eye on the colour. This, combined with your oil life monitor reading, will give you a good amount of insight into when it is time to change your oil.